Privacy policy
Last Updated: October 2, 2026
Lamp Shop operates this website and online store, including the related content, features, tools, products, and services made available to you through our website (collectively, the “Services”).
Lamp Shop uses Shopify to provide and operate the Services. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, use our Services, make a purchase or other transaction, or communicate with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact Information
This may include your name, billing address, shipping address, email address, telephone number, and other contact details you provide to us.
Payment and Financial Information
When you make a purchase, payment information may be collected and processed by our payment providers. This may include payment card information, financial account information, transaction details, payment method, and payment confirmation.
Account Information
If you create an account, we may collect information such as your username, password, account preferences, and account settings.
Order and Transaction Information
We may collect information relating to products you view, add to your cart, purchase, return, exchange, cancel, or otherwise interact with, as well as information about your previous transactions.
Communications
If you contact us, we may collect the information you provide in your communication, including information contained in customer service inquiries, emails, or other correspondence.
Device and Technical Information
We may automatically collect certain information about the device you use to access our Services, including your browser type, network connection, IP address, device identifiers, and other technical information.
Usage Information
We may collect information about how you interact with our website and Services, including pages viewed, links or features used, and the date and time of your interactions.
2. How We Collect Personal Information
We may obtain personal information from several sources, including:
- Directly from you, such as when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information.
- Automatically through our Services, including information collected through cookies and similar technologies when you browse or use our website.
- From service providers, including companies that provide technology, payment processing, analytics, customer support, shipping, fulfillment, and other services on our behalf.
- From business partners and other third parties, where permitted by applicable law.
3. How We Use Personal Information
Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:
Providing and Improving Our Services
We may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Process returns, exchanges, and cancellations
- Provide customer support
- Manage customer accounts
- Remember preferences
- Provide information about orders and transactions
- Improve our website, products, and Services
- Personalize your shopping experience
- Recommend products or content that may be relevant to your activity
Marketing and Advertising
Where permitted by applicable law and in accordance with your communication preferences, we may use personal information to send marketing or promotional communications by email or other permitted methods.
We may also use information about your interactions with our website, such as products viewed or added to your cart, to help provide advertising and marketing that may be relevant to you.
You may opt out of promotional emails at any time by using the unsubscribe option included in our marketing communications.
Security and Fraud Prevention
We may use personal information to:
- Protect our website and Services
- Verify accounts and transactions
- Detect and prevent fraud
- Investigate suspicious or unauthorized activity
- Protect our customers, business, and Services
- Comply with applicable security requirements
If you create an account, you are responsible for keeping your account credentials confidential.
Communicating With You
We may use your information to respond to questions, provide customer service, communicate about your orders, and maintain our relationship with you.
Legal and Compliance Purposes
We may use or disclose personal information when necessary to:
- Comply with applicable laws and regulations
- Respond to valid legal requests or government authorities
- Protect our legal rights
- Investigate suspected violations of our policies
- Participate in legal proceedings
- Enforce our terms and policies
4. How We Share Personal Information
We may disclose personal information to third parties when necessary to operate our business and provide our Services.
These parties may include:
Shopify and Service Providers
We may share information with Shopify and other service providers that help us operate our business, including providers involved in:
- Website and technology services
- Payment processing
- Data analytics
- Customer support
- Cloud storage
- Order fulfillment
- Shipping and delivery
- Security and fraud prevention
Marketing and Advertising Partners
Where applicable and permitted by law, we may share certain information with business and marketing partners that help us provide advertising or marketing services.
Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising or other activities defined as the “sale” or “sharing” of personal information under applicable privacy laws.
You can access our Data Sharing Opt-Out page through the privacy options provided on our website.
At Your Direction
We may disclose information when you request or authorize us to do so, such as when information is required to complete a transaction or deliver an order.
Business Transactions
Personal information may be disclosed as part of a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy.
Legal Requirements and Protection
We may disclose information when reasonably necessary to comply with legal obligations, respond to subpoenas or other valid legal processes, enforce our policies, or protect the rights, property, safety, and security of Lamp Shop, our customers, or others.
5. Shopify and Our Services
Our online store is powered by Shopify.
Shopify provides the technology that enables us to operate our online store and provide the Services. Information submitted through our website may be transmitted to and processed by Shopify and other service providers involved in providing the Services.
Shopify may process information in accordance with its own privacy policies and applicable laws.
For more information about how Shopify handles personal information, please review Shopify's applicable privacy documentation.
The Shopify-related provisions in this policy are based on the Shopify privacy language included in the store's generated policy.
6. Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate and improve our website.
These technologies may help us:
- Keep products in your shopping cart
- Remember certain preferences
- Understand how visitors use our website
- Improve website functionality
- Analyze website performance
- Provide relevant advertising where applicable
- Help maintain website security
Your browser or device may provide options for managing cookies. Certain website features may not function correctly if cookies are disabled.
7. Third-Party Websites and Links
Our Services may contain links to websites or online services operated by third parties.
These third-party websites have their own privacy policies and terms. We are not responsible for the privacy, security, content, or practices of third-party websites that we do not operate or control.
We encourage you to review the privacy policies of any third-party website before providing personal information.
8. Children's Privacy
Our Services are not intended for children under the age of majority applicable in their jurisdiction.
We do not knowingly collect personal information from children under the applicable age.
If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the information provided below so that we can review the matter and take appropriate action where required by law.
As of the date this Privacy Policy was last updated, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age as those terms are defined under applicable law.
9. Security of Your Information
We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute or perfect security.
Please avoid sending sensitive information through unsecured communication channels.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our Services
- Complete transactions
- Maintain customer accounts
- Comply with legal and regulatory obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements and policies
- Maintain appropriate business records
The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.
11. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
- Right to Access: Request access to personal information we maintain about you.
- Right to Delete: Request deletion of personal information, subject to applicable exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Portability: Request a copy of certain personal information in a portable format where applicable.
- Right to Opt Out: Depending on your location, you may have the right to opt out of certain activities involving targeted advertising or the sale or sharing of personal information.
- Marketing Preferences: You may unsubscribe from promotional emails at any time using the unsubscribe option included in those communications.
These rights are not absolute and may apply only in certain circumstances under applicable law.
12. Global Privacy Control
Depending on applicable law and your location, our website may recognize the Global Privacy Control (GPC) signal as a request to opt out of certain forms of data sharing or targeted advertising.
The treatment of a GPC signal may depend on the applicable law and whether we can associate the signal with information maintained by us.
13. How to Exercise Your Privacy Rights
If you would like to exercise a privacy right or ask us a question about how we handle your personal information, please contact us using the information below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
We will respond to valid privacy requests within the time period required by applicable law.
Where applicable, you may also designate an authorized agent to submit a privacy request on your behalf, subject to applicable verification requirements.
14. Privacy Complaints
If you have a concern or complaint about how we handle your personal information, please contact us first using the contact information below.
Depending on where you live, you may also have the right to appeal a decision or submit a complaint to the appropriate data protection or privacy authority.
15. International Data Transfers
Because we use Shopify and other service providers, personal information may be processed, stored, or transferred outside the country where you live.
Where applicable, we use recognized legal mechanisms for international data transfers as required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Shop Name: Lamp Shop
Address: 1216 S Virginia Dare Trail A, Kill Devil Hills, NC 27948, United States
Email: info@lampshop.us
Phone: +1 252-441-7206
Opening Hours:
Monday to Saturday: 10 AM to 5 PM
Sunday: Closed
Time Zone: Eastern Time (ET)